Banyan Treatment Center North Carolina at Lake Norman

 
 
 
 
 
 
 
 
 
 
  
  
 
 
 Caitlynn Sumstine 
 
 
 Trustindex verifies that the original source of the review is Google. 
This place saved my life. :) I met so many wonderful people, and wonderful staff members. Some standouts were Nurse Laura, my therapist Randy, NP Shannon, and BHT Jason and Adrian. But every staff member was so kind and caring. It’s a very safe and welcoming place to be.
That being said, there is room for improvement. The rooms are filthy, and some of the common areas are too. Peers started taking it upon themselves to clean their own bathrooms and some of the common areas.  My husband’s jacket somehow got lost in the laundry process, and I never got it back. Some of my peers had some of their things lost as well.
Overall, I’m happy that I went. It really did save my life. And I do recommend it. Just know going in that it’s not exactly a well-oiled-machine as far as staffing goes, and expect dirty rooms and common areas.
  
 
 
 
 
  
  
 
 
 Jade Ready 
 
 
 Trustindex verifies that the original source of the review is Google. 
staff is nothing but kind and caring, groups are interesting with some being artsy, great nurses, excellent case managers! the attached photos were projects i made in the art groups :3
  
 
 
 
 
  
  
 
 
 Marco Hernandez 
 
 
 Trustindex verifies that the original source of the review is Google. 
I know it's weird to say that I would miss this treatment facility Residential Heartland/Gilman. I would not be honest from the very beginning. Staff was attentive and warm towards shame and guilt. Shout out to The Nurses and Bht's, kitchen staff. If it weren't for this place who knows. Silas, Maggie Mike and Heather. And Kevin, Kimber. Kayla. Ash,Ty, Christian. And Todd. Oh and The food was great. Especially "The Better than Sex Cake. I would not be sober now if it weren't for all of Banyan Team. Transport as well. Luke,Rich,Pete. Stay Golden. Sincerely,Marco.
  
 
 
 
 
  
  
 
 
 Daniel Lee 
 
 
 Trustindex verifies that the original source of the review is Google. 
My experience was really good felt comfortable there with most of the staff, besides the case manager Wes who threatened to kick me out several times for no reason at all. But focusing on the good Bri was the best tech I could have asked for she went up and beyond everyday and was always super kind and understanding. Kayla also went up and beyond on several occasions. groups were ran really smoothly felt like it truly helped me break through detox was smooth and they helped me get through rough times.
  
 
 
 
 
  
  
 
 
 Nicole Lucas 
 
 
 Trustindex verifies that the original source of the review is Google. 
My name is Nikki. I went to Bayan Heartland a few months ago. I really enjoyed my stay. The groups, people, especially staff were awesome. The food was so great! Shout out to Chef Tom and Chris, and Trish in the kitchen! I finally gained some weight couldn't stay away from the amazing food and desserts. Shout out to Kayla always making groups fun and she works really hard and is very patient. Therapist Kevin is awesome too! Now, I'm at the 2nd stage IOP WITH living in Naperville almost 4 months sober. If u want s peaceful place and have kind staff that know what their talking about then definitely go to Banyan Treatment Center in Gilman, IL
  
 
 
 
 
  
  
 
 
 Jonathan Sanders 
 
 
 Trustindex verifies that the original source of the review is Google. 
The short version is Baynan saved my life but that wouldn’t give them the praise they deserve. The therapist Kevin and Randy lead great groups and individual sessions that help my to understand why used and gave me the tools to remain sober. My case manager Heather made my stay there worry free and set up a wonderful after care program. The meals were excellent thanks to the chef Todd. All the techs were caring and helpful which created an environment that made the clients become family. Banyan showed me how to have sober fun. The director Sylis door was always open and he did anything in his power to create amenities to make my stay there as extremely pleasant. Brie and Kayla created events that gave us sober fun. Thank you Baynan from the bottom of my heart. P.S. Trish the kitchen aid is awesome
  
 
 
 
 
  
  
 
 
 Super Batman 
 
 
 Trustindex verifies that the original source of the review is Google. 
Five stars for Banyan Heartland! The environment is beautiful and peaceful, making it the perfect place to heal. Every single staff member—from the brilliant therapists to the attentive nursing and clinical team—is amazing. The housing is great, and the food exceeded all my expectations. I learned so many valuable tools and methods here to maintain my long-term sobriety. Forever grateful for this place and recommend Banyan Heartland to anyone who is looking to achieve sobriety.
  
 
 
 
 
  
  
 
 
 Nestor Gonzalez 
 
 
 Trustindex verifies that the original source of the review is Google. 
The staff is easygoing, they actually feel like family rather than leaders. They go out of their way for you to meet your expectations and needs, but keep in mind, they’re human and they have a lot on their plates, so sometimes you have to remind them of your requests. There’s a lot of freedom, they’re not breathing down your backs at all times as long as you don’t make it difficult for them. The good is great, home cooked meals and you will never go hungry. There’s always food available around the clock. You have access to outdoors as long as you stay within range. There’s TV’s in all the rooms, basketball courts, a work out gym, a beautiful lake to sit by and meditate, designated smoke area where you can smoke or vape at anytime besides group times. The place is air conditioned, nurses are always onsite, daily AA meetings where you can practice staying sober for the real world. Family visitation, 2 hours of phone time daily, caseworkers that will meet with you weekly and their doors are always open if you need help dealing with the outside world regarding appointments with meetings, doctors appointments, etc. therapists that you can talk to at any given time where you feel down or for whatever reason reason. The group times are educational and fun, they really don’t feel like assignments. You can order things through Amazon as long as they’re appropriate. You can order anything from toothpaste to Lego sets. It’s a great place to recover. I highly recommend it.
  
 
 
 
 
  
  
 
 
 Kelly Skarnulis 
 
 
 Trustindex verifies that the original source of the review is Google. 
My daughter is currently a resident at the Gilman facility and she is receiving excellent treatment. There is one employee named Colton who went above and beyond to get her some books and markers I sent through Amazon. Coloring really puts her mind at ease and they delivered them to a different part of this very large facility. But he kept looking until he found them. It's small things like that that make a place like a rehab facility be more than just a treatment center. The residents are treated with decency and respect. I am appreciative to this employee for assisting my daughter.
  
 
 
 
 
  
  
 
 
 James Sullivan 
 
 
 Trustindex verifies that the original source of the review is Google. 
Wesley Morris is my Case Worker. He has made my first experience in recovery as easy as imaginable. I'm extremely overwhelmed being at Banyan for the first. Wes has made time for me every time I've requested his assistance. I can relate to Wes and that makes a huge difference.