Family Resources Hub • Mental health

What Should I Do If I Think Someone Is Suicidal?

A mental health crisis is not always dramatic or sudden. It can build over days or weeks, with warning signs that are easy to explain away or minimize until the situation becomes urgent. Families who know what to look for are in a far better position to act before a crisis reaches its peak. This guide covers the warning signs across every stage — from early concern to immediate emergency.

Clinically Reviewed Content Licensed & Accredited Family-Centered Care
Medical Disclaimer: The content on this page is intended for informational purposes only and does not constitute medical advice. If you or a loved one is experiencing a medical emergency, please call 911. For addiction and mental health crises, reach the SAMHSA National Helpline at 1-800-662-4357 (free, confidential, 24/7) or the 988 Suicide & Crisis Lifeline by dialing 988. All editorial content is reviewed by licensed clinical professionals.

Family Resources Hub  ›  Mental Health Resources  ›  Identifying a Mental Health Crisis

If your loved one is in immediate danger, call 911.For mental health crisis support call or text 988 (Suicide & Crisis Lifeline) — free, confidential, available 24/7.
The Most Important Thing to Know

Asking About Suicide Does Not Make It More Likely

The most persistent and damaging myth about suicide is that asking about it plants the idea. Decades of research have disproved this. Asking someone directly — calmly, without panic, with genuine care — does not increase risk. In the majority of cases, it provides relief. Many people who are thinking about suicide feel profoundly alone in that experience, convinced that no one can handle the truth. Being asked, by someone who stays calm and stays present, can be the intervention that opens the door to help.

Ask directly. Use the word. Stay calm.Research from NIMH and the American Foundation for Suicide Prevention supports direct, clear questioning: ‘Are you thinking about suicide?’ Vague questions — ‘You’re not thinking of doing anything stupid, are you?’ — give people a way to deflect. A direct question, asked with care, creates an opening.

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Immediate Steps

What to Do — Step by Step

Step 1: Ask Directly

Find a private, calm moment and ask clearly: ‘I’ve been worried about you and I need to ask you something directly — are you thinking about suicide?’ If they say yes, thank them for telling you. If they say no but you remain concerned, it is okay to say: ‘I hear you, and I’m still worried. Would you be willing to talk to someone with me?’

Step 2: Listen Without Fixing

If they open up, your job is to listen — not to argue, minimize, problem-solve, or reassure. ‘Things will get better’ and ‘You have so much to live for’ can feel dismissive to someone in real pain. What they need first is to feel heard. Say: ‘Thank you for telling me. I’m here. I’m not going anywhere.’

Step 3: Assess the Level of Risk

Ask whether they have a plan and whether they have access to means. A person with a specific plan and access to the means of that plan is at higher immediate risk than a person with passive ideation and no plan. This information guides your next step — 988 or 911.

Step 4: Call 988 or 911

988 (Suicide & Crisis Lifeline) is for crisis support, guidance, and de-escalation — available 24/7 by call or text. If your loved one has a specific plan, has access to means, or has taken any preparatory steps, call 911. You can also call 988 together with your loved one — counselors can guide the conversation in real time.

Step 5: Remove Access to Means

If your loved one is at risk, removing or securing potential means from the home is one of the most effective suicide prevention measures available. Secure or remove medications and firearms. This step does not require a confrontation — it can be done quietly. Research shows means restriction alone saves lives.

Step 6: Do Not Leave Them Alone

Until professional support is engaged, do not leave a person at active suicidal risk alone. Your presence is a meaningful protective factor. If you need to step away, ensure someone else you trust takes your place. If you cannot ensure their safety, call 911.

What Not to Do

Approaches That Can Make Things Worse

Don't Promise Secrecy

If your loved one says ‘promise you won’t tell anyone’ before disclosing suicidal thoughts — do not make that promise. You cannot keep it and you should not try. You can say: ‘I care about you too much to promise that. If you tell me something that worries me for your safety, I’m going to do what I need to do to keep you safe.’

Don't Minimize or Argue

Telling someone their reasons for wanting to die are not valid, or that things are not as bad as they think, does not reduce suicidal ideation. It typically produces shame, defensiveness, and withdrawal — making the person less likely to be honest about their state in the future. Validate the pain without validating the conclusion.

Don't Leave the Crisis Unaddressed

A suicidal conversation is not a conversation you have and then move on from. After the immediate crisis is stabilized, follow up. Connect your loved one to professional support. Check in consistently. The period following a suicidal disclosure is high-risk — sustained attention matters.

Don't Assume Safety Once They Say They're Fine

People in suicidal crisis sometimes present as calmer or better after having made a decision to act. A sudden shift from distress to apparent calm — without clear clinical change or professional support — can indicate that a plan has been made rather than resolved. Stay attentive.

After the Crisis

What Comes Next — For Your Loved One and for You

Surviving a loved one's suicidal crisis is genuinely traumatic. The fear, the hypervigilance, the feeling of carrying an impossible weight — these are real and they require attention. Many family members experience symptoms of secondary traumatic stress following a loved one's crisis, and those symptoms deserve professional support just as much as the person in crisis does.

Connect to Professional Treatment — Today

A suicidal crisis is a clinical signal that the current level of support is not sufficient. Connect your loved one with professional mental health treatment as quickly as possible — same day if they are willing. This is not something to put on a to-do list. Call Banyan at 855-722-6926, their therapist or psychiatrist, or take them to an emergency room.

Get Support for Yourself

You cannot sustain this level of vigilance alone and without support. NAMI's family support groups, Al-Anon Family Groups (if applicable), and individual therapy with a clinician who understands trauma are all appropriate resources for family members who have navigated a loved one's suicidal crisis.

Build a Safety Plan Together

A safety plan is a document created with clinical support that identifies the specific warning signs, coping strategies, people to call, and steps to take when suicidal thoughts return. Ask your loved one's mental health provider about creating one. Families can also be part of the safety planning process.

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How Banyan Can Help

You Don't Have to Navigate This Alone

Banyan's Family Program

A loved one's suicidal crisis changes a family. Banyan's Family Program provides structured support, education, and weekly family therapy sessions specifically for families navigating a loved one's mental health — including the trauma of having witnessed a crisis. Our clinical team helps families understand what happened, process their own emotional response, and build the knowledge to recognize and respond to future warning signs.

Clinical Assessment and Psychiatric Care

If your loved one is willing to seek help following a suicidal crisis, Banyan provides comprehensive psychiatric evaluation and mental health treatment. Every person in our care receives an individualized treatment plan that directly addresses what contributed to the crisis — not just symptom management, but the underlying conditions that put them at risk.

Guidance for Families — Any Time

You do not need to wait until your loved one accepts help to call us. Families dealing with a loved one's suicidal ideation often need guidance themselves — about how to communicate, how to set up safety plans, and how to support without becoming the sole line of defense. Call us at any point. That conversation is free and without obligation.

Ready to take the next step?Call our team 24/7 at 855-722-6926 or fill out the form above and we'll reach out within one business hour.
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Medical Disclaimer: This content is for informational purposes only. If your loved one is in immediate danger, call 911. For crisis support call or text 988 (Suicide & Crisis Lifeline, free, confidential, 24/7).
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