FAQs at Banyan Palm Springs


What does drug and alcohol addiction treatment consist of?

Our drug and alcohol addiction treatment programs vary from facility to facility and are customized to meet each patient’s individual needs. Following a free consultation, you will partake in a clinical assessment, during which you will be asked a series of questions that will help us place you in a recovery program that’s right for you.


At Banyan Palm Springs, we offer several levels of care, including:

    • Medically Monitored Detox
    • Intensive Inpatient Care
    • Residential Addiction Treatment
    • Partial Hospitalization Programs
    • Intensive Outpatient Programs
    • Mental Health Programs
    • Stabilization Programs
    • Alumni Programs

Our drug and alcohol addiction treatment programs are individually designed to treat the various physical and mental factors of substance abuse.

Can I have visitors while I’m in treatment?

Patient visitation policies vary from facility to facility. Visitors are not usually allowed in detox and residential treatment settings unless approved by a therapist. In the partial hospitalization program, visitors are allowed as approved by a therapist. Otherwise, visitation hours are normally held on weekends only.


Do I have to quit my job to go to rehab?

The ability to retain your current employment depends on your situation. The Family and Medical Leave Act (FMLA) does include provisions to protect some employees from termination if and when they seek professional drug or alcohol treatment. However, if you are suffering from drug addiction or alcoholism, your job, health, and relationships are already at risk. There is never a better time to take control of your addiction than right now.


Will my health insurance pay for my drug or alcohol treatment?

Most major health insurance programs include coverage for drug and alcohol treatment programs. If you are unsure, contact your health insurance company and/or refer to your policy documentation. Banyan Treatment Centers accept many major insurance carriers. Please call 844-669-4468 for a free insurance verification.


Can I use my health insurance for drug or alcohol treatment even though I just left my job?

Under COBRA (Continuation of Health Coverage), you may still be able to privately pay for and use your health insurance depending on how long you have been unemployed. You can call your former employer’s Human Resources Department to find out if you are eligible for COBRA.


What if I don’t have health insurance? Can Banyan Treatment Centers still help me?

Banyan Treatment Centers offer a private payment option for those who do not have insurance or whose insurance does not cover drug and alcohol addiction treatment. Banyan Treatment Centers also run the Roots to Recovery Scholarship Program, with which we award one free drug or alcohol treatment per month to applicants who are unable to pay for treatment on their own.


How can Banyan Treatment Centers help me overcome my addiction?

Our innovative approach to treatment for drug and alcohol abuse is not a one-size-fits-all program like you may find in many other treatment centers. Our patients will experience truly individualized care, and will be offered a variety of recovery programs for personalized treatment, including:

    • 12 Step Recovery Model
    • SMART Recovery
    • One-on-One Counseling
    • Group Therapy
    • Biofeedback
    • and More

Should I seek drug and alcohol addiction treatment programs close to home or in another state?

Getting away from the people, places, and other environmental factors that have enabled or triggered your addiction is an effective way to immerse yourself in your recovery. Do not be afraid of leaving your hometown or state, as it can often be the best way to eliminate distractions so you can best focus on your recovery and your personal growth.


Can I bring my cellphone, tablet, or laptop computer to rehab?

In most cases, you will not have access to any internet-connected devices in rehab for drug and alcohol abuse. Cameras of any kind are also prohibited. You will be allowed and encouraged to carry your cellphone with you while traveling to the treatment facility. Otherwise, phones, tablets, and computers you bring with you will be safely locked away for the duration of your stay. This policy is enforced for the safety and privacy of all patients. For more information, please see our What to Bring to Treatment list.


How can I help a loved one who needs drug & alcohol rehab?

Being supportive and honest is the first step. If your loved one is hesitant to go into treatment, Banyan Palm Springs offers Intervention Services to assist in developing a treatment plan for recovery. Other ways to help individuals who need alcohol addiction treatment or drug abuse treatment include providing financial support, assisting with making arrangements for child and pet care, helping them pack for treatment, and offering moral support.


Can I send my loved one money while they are in treatment?

Sending money for incidentals to a loved one during treatment is easy. Banyan Treatment Center Palm Springs uses the True Link Prepaid Visa® Card for purchasing personal care items or getting haircuts. You will also have control over what the money can be spent on, and you will also receive a log of purchases. Any money not spent can be sent back to you following treatment if you so desire.


How long does drug rehab last?


The duration of treatment will depend on the individual’s needs. However, our average lengths of stay in 2018 were as follows:

    • Detox: 5.98 days
    • Residential: 11.53 days
    • Stabilization: 13.8 days
    • PHP: 20.63 days
    • IOP: 29.52 days
    • OP: 42.99 days
    • CC: 105.44 days


Do I need money while I’m in drug treatment?

While Banyan Palm Springs provides most of your daily needs, you may want to have money available for personal purchases like hair salon services, toiletries, etc. You may receive money from family or loved ones using our True Link Prepaid Visa® Card.


Can I still smoke, chew tobacco, or vape while I’m enrolled in a drug or alcohol treatment program?

Smoking policies vary from facility to facility. Generally, vapes and chewing tobacco are prohibited. For more information, please see our What to Bring to Treatment list.


Am I allowed to bring my prescription medications to drug treatment?

You are allowed to bring non-narcotic prescription medications that are prescribed by your physician.


What kind of clothing can I bring to treatment?

We recommend that you bring enough comfortable clothing including undergarments, socks, exercise attire, and modest swimwear for the beach and/or swimming pool outings for a 2-week stay. For more information, please see our What to Bring to Treatment list.


What are the Banyan Treatment Centers locations?

Banyan Treatment Centers have facilities nationwide. Our growing network of accredited drug and alcohol treatment facilities is helping thousands of people across the nation achieve growth through recovery for happy, healthy, drug-free lives.


What is the process for each level of care from admission to discharge?

Our drug rehabilitation process may differ based on the patient’s stage of addiction. However, typically the process is as follows:

  1. Admission & Detox – A new patient is assigned a therapist and undergoes an assessment and checkup upon admission. Medically monitored detox begins, usually lasting from 7-10 days.
  2. Residential Treatment Program – Following detox, the patient steps down to the residential level of care. Here, patients receive 24-hour medical supervision for about 14 days.
  3. Partial Hospitalization Program (PHP) – At this stage, the patient spends approximately 30 days in PHP to redevelop skills of daily living in a communal setting with continued 24-hour support at an approved recovery residence. The patient will attend both individual and group therapy sessions. Supervised activities and coaching to learn life skills and coping mechanisms are also provided.
  4. Intensive Outpatient Program (IOP) – Next, the patient moves to an external lifestyle where he or she may regain employment while attending 3 hours of therapy each day, 5 times per week. During this time, the patient will live in structured housing with other patients, attend 12-step meetings, group therapy sessions, and work with a sponsor.
  5. Discharge – When IOP is complete, our Case Management Team will develop a comprehensive blueprint to set the patient up for successful ongoing recovery, to include Alumni programs, sober living activities, and ongoing support.


Are Banyan Treatment Facilities accredited?

Banyan Treatment Centers proudly hold the highest national accreditations for health care facilities, including the esteemed Joint Commission accreditation (JACHO).


Does Banyan Palm Springs have a 12 Step Program?

Yes, we have a 12-step program that is used alongside our other innovative and effective drug and alcohol recovery programs.


Do Banyan Treatment Centers offer faith-based recovery programs?

Yes, our Faith in Recovery program is a non-denominational, faith-based drug and alcohol addiction program that promotes recovery through spirituality and connection to God.


Is there a gym or exercise program available at Banyan Treatment Centers?

A number of our facilities have on-site gyms, while those that don’t will provide outings to local gyms for patients who are interested in physical fitness. Several of our facilities also offer yoga and other alternative fitness and exercise programs.


What types of professionals do Banyan Treatment Centers have on staff to help me with my addiction recovery?

Our staff consists of a wide range of top addiction and mental health professionals, including:

  • Medical Doctors
  • Registered Nurses
  • Licensed Clinical Social Workers
  • Master’s Level Mental Health Counselors

We also employ many other caring and compassionate employees who share the common goal of helping others overcome their addictions in a safe, comfortable, and positive way. Many of our staff members are in recovery themselves, so we share a deep understanding of the challenges recovering addicts face and how to break free from the chains of addiction.


Do Banyan Treatment Centers offer alternative or holistic drug treatment programs?

Yes, we offer a wide variety of holistic drug and alcohol abuse treatment options, including:

    • Reiki Therapy
    • Massage & Acupuncture
    • EMDR (Eye Movement Desensitization & Reprocessing)
    • Music & Art Therapy
    • Biofeedback
    • Yoga
    • Meditation
    • Pet therapy
    • Equine therapy (offered at our Mental Health Program)
    • Chiropractic services
    • Recreational outings
    • Swimming pool (offered at limited locations)
    • Outdoor activities
    • Nutritional education
    • Cooking classes


Are Banyan Treatment Centers LGBT+ friendly?

We offer LGBTQ+ supportive drug and alcohol treatment and safe housing, with compassion and understanding of the unique challenges that members of the community face. In fact, several of our facilities have LGBTQ community members on staff.


How old must you be to go to Banyan Treatment Centers?

Our patients range in age from 18 to 81 years of age, with a median age of 36.


How many people have been helped by Banyan Treatment Centers?

We have helped thousands of people overcome their addictions to drugs and/or alcohol, with nearly 6,500 patients admitted in 2018 alone.


Do Banyan Treatment Centers have programs to treat PTSD and mental health issues?

Yes, we are an industry leader in our mental health treatment options such as:

    • Depression
    • Anxiety
    • PTSD
    • Bipolar Disorder
    • Schizoaffective Disorder
    • Trauma, Grief & Loss issues
    • Self-Harm Behavior
    • Adjustment & Attachment Disorders


Banyan Treatment Centers offer Residential and PHP Mental Health Programs at several locations, as well as specialized programs such as C.R.E.W. Therapeutic Programming specifically developed to help first responders.


What happens after my drug and alcohol treatment program is over?

While there is no “cure” for addiction, Banyan Treatment Centers give you the tools to learn how to live a life you love in sobriety far beyond the completion of your treatment program. Our popular Recovery Alumni Programs have been developed to help you stay active in your recovery and provide a support system during challenging times. We also offer a Relapse Prevention Program, as well as Family Programs and Services to help educate parents, spouses, and children of those in recovery about the realities of addiction.


If you still have questions or you're ready to get the help you need, call us now at 844-669-4468. We are here to help you 24 hours a day, 7 days a week!